Google UX researcher helps Boulder residents connect to city services

BOULDER — When Boulder launched its updated city website this summer it featured a new platform, built with the help of local Google employees, aimed at making it easier for residents to connect with public service providers. 

User experience (UX) researcher Elizabeth Dressler, who works at Google’s Boulder campus on Pearl Street, was part of a team of Googlers who embedded with city staffers for six month as part of a Google.org Fellowship program, which provides municipalities and nonprofit groups with employee time and labor pro bono to develop the Boulder for Me platform.

“I was essentially acting as a city employee,…