March 7, 2005

Poor performance might reflect systemic issues

Q: We?re having trouble getting our staff to perform the jobs they were hired to do. They seem willing, but after a few weeks on the job it?s apparent they are not going to cut it. Is it them, or is it me, or is the U.S. work force becoming weaker?
A: You?ve either hired the wrong people for these jobs, or, you?ve hired the right people and you?re managing them wrong. This can be very hard to answer truthfully.
First let?s assume you have been hiring the wrong person. Two of the…

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