M&A  May 18, 2022

Louisville’s Alchemer receives majority investment, to implement employee ownership

LOUISVILLE — KKR & Co. Inc. (NYSE: KKR) a global investment firm based in New York, has made a majority investment in Louisville-based Alchemer LLC. Along with the ownership investment, Alchemer will make employees of the company owners alongside KKR.

Alchemer is a provider of customer experience and voice-of-the-customer software. The investment will be used by Alchemer to accelerate its growth “through marketing, product innovation, industry partnerships and strategic mergers and acquisitions,” according to a press statement. Financial terms were not disclosed. 

Alchemer was founded in 2006. Its software helps businesses collect, analyze and leverage customer and employee feedback to drive engagement,…

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