SurveyGizmo expands into new Louisville HQ

LOUISVILLE — SurveyGizmo LLC, a Boulder-founded consumer-feedback collection and integration software firm, earlier this month moved its operations from Boulder’s Pearl East business park to a larger space in Louisville.

The firm’s lease at its new 168 Centennial Parkway location went into effect Sept. 1, and employees are gradually moving into their new digs, SurveyGizmo CEO David Roberts told BizWest. 

“Given what’s going on with COVID, social distancing and the fact that the majority of our people aren’t going to the office everyday, it feels a little bit like a rolling start,” he said.

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SurveyGizmo’s footprint in the new headquarters is about 26,500 square feet. That’s compared with about 17,000 at the former Boulder office, which the company has vacated.

“The expansion gives us a lot more room to grow,” Roberts said. “We continue to hire new employees both here and around the country.”

SurveyGizmo has roughly 120 employees.

Roberts said the firm wanted to remain in the Boulder region, but larger office spaces in Boulder city limits “are a little tough to find.”

Furthermore, the location just off U.S. Highway 36 between Boulder and Denver is more convenient for many SurveyGizmo employees, he said. 

“If you look at where our employees are from, we’ve got … very, very few people from the city of Boulder itself,” Roberts said. “We’ve got a lot of employees living in Denver. So, we thought moving a tiny bit down the highway would allow us to attract more talent from a wider circle.”

The Louisville office will house workers from across SurveyGizmo’s divisions, including the customer success group, the sales force, and the technology and engineering team.

While most of SurveyGizmo’s employees are working from home, Roberts said he anticipates many will return to the office when the COVID-19 pandemic eases.

“We’ve been pretty effective working remotely,” he said. “… But there’s something about seeing one another and connecting with teams that allows creativity and innovation. Zoom’s more transactional and people aren’t as proactive in terms of schedule unstructured time over Zoom.”