Unemployment computers down

DENVER – Over the weekend, the Colorado Unemployment Insurance Program experienced a computer system outage that has restricted online filings for claims. Claimants have been unable to make their biweekly reporting, but will not be penalized any benefits due to the outage. They will have until Saturday to file for the previous reporting period.

New claimants will have until Wednesday to file a new claim and have it be effective this week. Existing claimants who are required to report in this week can make that filing any day this week and still be considered timely.

According to a media advisory issued on Monday, the Department of Labor and Employment, which oversees the Unemployment Insurance Program, said it believes most people will receive their unemployment benefits in a timely way.  Individuals who attempted to file their initial claim online over the weekend or Monday morning while the system was down may experience a one- or two-day delay.

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The advisory also said that Colorado has been fortunate in that until this weekend it had not experienced the computer crashes that several other states, including New York, Indiana, North Carolina, Ohio and Florida, have faced.  Although the cause is still unknown, the Unemployment Insurance program technical staff is working to diagnose and resolve the problem.