Service lets your fingers do the talking

BOULDER — The time it takes to get a call back from a message left at a business can sometimes make or break the sale. If potential customers can’t wait, they may not even leave a message. They’ll call your competition.

Blending the idea of increasing customer service through prompt responses with a growing preference for texting, TextUs.Biz’s service allows businesses to use their landlines to send and receive texts via a computer or iPad.

“The phone has become a bottleneck because it can only handle one customer at a time,´ said Ted Guggenheim, TextUs.Biz president.

A lot of callers who are put…