Different manager, different result

A few years ago I inherited an employee that no one seemed to want. “Sheila” had bounced around from department to department. She never seemed to fit in and become productive. The CEO told me to terminate her. She just was not a good match for this small business. I asked if I could just have one more chance to get her up and running.  He shook his head and said, “Good luck.”

So, under my wing came Sheila. Her confidence was shaken. But, her attitude was hopeful and so was mine. Her productivity was low at first due to the…