Big Red Bow

I often ask candidates to tell me about a work related conflict situation they have been involved in and how the issue was resolved. Most candidates have a story to share. However, some candidates tell me point blank that they have never been in conflict at work. I find this impossible to believe. These candidates are either in total denial or lying to my face. I can only assume the candidate avoids conflict or they are trying to hide something.

It is much better to give details about a difficult situation, an area of weakness, or a challenging experience than to side step tough questions. It is important to tie up your answer in a positive manner whenever you are discussing a potentially loaded topic during an interview. I call this wrapping up your response with a big red bow. Offer up the salient points of the story and then show me how you managed to find a positive resolution.

Our biggest challenges can turn out to be the most amazing gifts in our lives. I am not looking for perfect candidates. I am seeking candidates with self-awareness and a willingness to continually learn from their experiences.

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