Etiquette matters both inside, outside office

WINDSOR – Many people attend business school to learn how to run a company, but how many of them learn appropriate business-card conduct? Or how to make an entrance at a gala they’re sponsoring? Or even the degree of formality an e-mail should take and under what circumstance?

Of business etiquette, Marie Hornback says, “People say it’s so lacking these days. They want to bring civility back to the workplace.”

Her business, H.M.S. Protocol & Etiquette Training, based in Windsor, aims to help those who are clueless about which is the salad fork, which is the dinner fork. She offers seminars and…