Speaking of Business: Management improvement begins with changing mindsets

Q.x09Our management team has formed an improvement team. We’ve met several times but made little headway. There are so many opinions about the priority of issues and problems, as well as their causes and solutions, that we can never agree on what to actually work on. We’re frustrated and feeling like we are wasting our time. Is there any way to come to some sort of agreement on what we should work on?

A.x09Your question cuts to the heart of many inquiries we receive. To do it justice we will be devoting the next few columns to answering your question and…