Are your employees going on Web to disgruntled.com?

Last month we said that too much emphasis on reducing employee turnover could cause a firm to keep the wrong employees. Because of the inherent limitations of hiring, many employees managers hire won’t be good performers.

Some of these employees improve through retraining or by transferring to other jobs, but errors in the hiring process always will produce a steady flow of employees in and out of an organization.

A number of readers pointed out that incompetence is not unique to staff positions in a company. Time and again, we hear stories about managers who don’t know what they’re doing and…