Center Partners offers help with federal mandate
FORT COLLINS — Center Partners is offering wireless carriers a call-center solution to comply with an upcoming federal mandate.
The Wireless Portability Operations Center will provide a ready solution for wireless providers looking to answer consumer’s questions. According to the federal mandate, wireless providers must provide portability by November 30 so consumers don’t have to change their phone number if they change wireless companies .
“This is a huge change in infrastructure,´ said Don Condit, president of Condit Marketing Communications Inc., The company represents Center Partners. “Center Partners has already created the structure for meeting the WNP mandate, so startup time is short and costs will be far lower than for a carrier to invent the solution in-house.”
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The impact on Center Partner’s Fort Collins facility will be determined by the number of wireless carriers choosing the company to offer the service.
FORT COLLINS — Center Partners is offering wireless carriers a call-center solution to comply with an upcoming federal mandate.
The Wireless Portability Operations Center will provide a ready solution for wireless providers looking to answer consumer’s questions. According to the federal mandate, wireless providers must provide portability by November 30 so consumers don’t have to change their phone number if they change wireless companies .
“This is a huge change in infrastructure,´ said Don Condit, president of Condit Marketing Communications Inc., The company represents Center Partners. “Center Partners has already created the structure for meeting the WNP mandate, so startup time is…
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