Geek News: Software only will get better when users get to have a say
I’ve recently been taking part in a discussion about programmers and software development.
The discussion — on an Internet mailing list devoted to the computer-book business — began when a member complained about an interview he’d heard on the radio, during which a writer said that programmers hate end users, and, furthermore, that programmers don’t get
input from users when designing software.
On the same day, I received e-mail from a programmer who had sent me a review copy of his software. I had pointed out an important feature that the program…
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