April 4, 2019

Be authentic, transparent to build customer trust

decade ago, Simon Sinek popularized the idea of marketing your products based on a powerful story. And that story starts with WHY.

  • Why your company does what it does.
  • Why you created this product in the first place.
  • Why your product will make the customer’s life so much better.

That last one sounds a lot like expounding on your product’s benefits, right? But traditionally, “benefits” stop soon after the purchase, quite short term. Instead, we’re talking about a much deeper transformation for customers, something they may even struggle to articulate.

And that’s only…

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