Stop paying lip service to your “most important asset”

What’s your EBITDA? What are your retained earnings? What’s your customer sat rating? How many deals do you have in the sales pipeline? What’s your employee engagement rating? How much did your bad hires cost you last year?

Huh?

Almost every business owner knows the answers to the first questions, but no one can answer the last ones. Why?  Because most businesses don’t measure their people as tightly to their bottom line as they do every other function of their business. You can tell this by just looking at an organization chart. How…