Staff time critical to successful business

I just came from a brutal meeting with a close friend and colleague who is losing her business. It was a $20 million business that’s been around for 15 years in a stable industry.  Our circle of leaders is surprised that this happened — her business has all the marks of a perfect company.  Like the marathon runner who dies from a heart attack, this business died from a silent killer.

I’ve been an entrepreneur for seven years where before, as you know from my prior articles, I worked for corporate America. Running my business, I…