October 25, 2011

Decision Making part 1

I learned quite a few lessons while in the time-share industry many years ago. One valuable lesson was that ‘be-backs’ don’t buy! Be-backs was the name we gave to customers who said they would “get back to you.” The purchase always sounded great to them but an immediate decision was impossible for various reasons – just short of “my dog ate the homework.” They would swear to call you soon with an answer – which was probably going to be “yes” – but the phone never rang. At first, I would occasionally pick up the phone to make sure that…

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