Follow Through

Ever play tennis or golf? If so, you have undoubtedly focused on your follow through. Decades later, I can still hear my tennis instructor reminding me to “air my arm pit” after every backhand swing. The point is that you must continue your swing through the ball and beyond in order to play like a champ.

Same thing is true in business. People who understand the importance of following through with finesse really do stand out among their peers.

Keep your eye on the ball. Don’t lose momentum. Follow through all the way until you know that your customer…