March 29, 2011

Let’s Do Some Good

The other day I called my cell phone service provider for assistance. Before I was connected to an agent, a message announced that, “A disabled veteran of the United States military will be handling this call.” Within mere seconds I felt really happy to be talking to Dan about my cell phone issue.

Sure the recorded message was a bit self-serving. But mostly it served a higher purpose. The company was raising awareness of a social ill in our society and they were showing their customers what they were doing to help solve the problem. It is incomprehensible that men and…

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