How to Reward and Retain Great Employees

The American writer Robert Frost made his poems rhyme, at a time when most poets thought rhyming was a relic. He said he felt better rhyming the same way a draught horse feels best when pulling against a harness.

Even during a recession, great leaders want to hold onto great employees. Gerald is a commercial heating and air contractor. He stays up nights worrying about keeping his best foremen and laborers. He knows they give clients the best service. He thinks all the policies and procedures in the world mean nothing without good people. His best employees sometimes…