Proper approach to hiring helps you get right person

Q: How do I hire the right people? I’m shooting 50 percent. I have a small company, and I cannot afford to keep making the same hiring mistakes.

A: Small-business owners all too frequently make hiring decisions based on gut feelings about people. Unfortunately, you can be easily fooled by your emotions. It’s absolutely critical that you invest in learning how to conduct a “behavioral” interview, where you ask questions that require a candidate to answer how they have performed versus how they might perform. You need to assess what they have done, not what they think they will do.…