The business of senior care is ever changing and evolving in order to meet the needs of seniors in the community. The current pandemic has brought about many unexpected changes but has proven that life does not stop, even in a pandemic. New Mercer Commons has continued to adjust in order to keep our doors open to those needing Assisted Living.
Each department of our staff has been presented with their own challenges during the pandemic. From our nurses to activities to care providers; everyone has used their creativity and dedication in fostering a safe and supportive environment for residents to live their lives to the fullest. In these unprecedented times, each staff member has stepped up and united as a team. It is times like this when you see why these individuals have chosen a care profession.
Starting with the first call; we do our utmost to give families peace of mind. Our staff will do everything we can to make sure our residents are happy and receiving the care they need. Our care providers are there to not only help with practical needs but to also get to know our residents daily routines and preferences. With the support of all our departments, we have strived to make our residents’ every day lives as normal as possible during this time.
Moving into an Assisted Living is often a big life change for residents and their families. Although some families may not be able to be there for the transition, the New Mercer family is ready to step in and help our new residents feel at home. It is undeniable that COVID has presented us with a challenge unlike any other, but when you are Columbine STRONG you can come together to overcome any challenges.