Manufacturing  July 16, 2018

Water Pik recalls early models of Sonic-Fusion device

Sonic-Fusion® Flossing Toothbrush (PRNewsfoto/Water Pik, Inc.)
Serial number location. (PRNewsfoto/Water Pik, Inc.)

FORT COLLINS — Water Pik, Inc.,  the Fort Collins-based maker of oral hygiene devices, is recalling its Sonic-Fusion flossing toothbrush because the charging base may overheat and cause melting and sparking. Fire, shock or burns are possible, the company said.

Water Pik has received consumer reports of product malfunctioning in the U.S. The recall is applicable only to 3,800 units of Sonic-Fusion products. All other Waterpik brand flossers and toothbrushes are not affected.

The following models have been recalled:

  • Sonic-Fusion, Model SF-01, serial numbers SF01 17 06 01 through SF01 18 06 28.
  • Sonic Fusion, Model SF-02, serial numbers SF02 17 06 01 through SF02 18 06 28.

Water Pik said the affected units were distributed between June 2017 and June 2018 in all U.S. states and in Canada and limited to professional educators, key opinion leaders, trade show customers and limited direct online sales.

Consumers who have the affected units should stop using them, immediately unplug the unit, and return them to Water Pik, according to the recall notice.

To receive a product return kit, or for additional information, consumers should call 1-800-674-7718 from 7 a.m. to 5 p.m., Monday through Friday or email at SonicFusion-Return@Waterpik.com. Consumers can also go to SFReturn.com for information.

 

Sonic-Fusion® Flossing Toothbrush (PRNewsfoto/Water Pik, Inc.)
Serial number location. (PRNewsfoto/Water Pik, Inc.)

FORT COLLINS — Water Pik, Inc.,  the Fort Collins-based maker of oral hygiene devices, is recalling its Sonic-Fusion flossing toothbrush because the charging base may overheat and cause melting and sparking. Fire, shock or burns are possible, the company said.

Water Pik has received consumer reports of product malfunctioning in the U.S. The recall is applicable only to 3,800 units of Sonic-Fusion products.

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