Sykes Enterprises finds Sterling silver for industry

STERLING — Sitting in front of your computer, it suddenly freezes, and you can˜t figure out exactly what to do. Flipping through the software manual, you locate a telephone number in the back and promptly dial it for help. A computer whiz comes out of nowhere to answer your questions over the telephone and help you out of your dilemma.Chances are you˜re speaking with someone in Sterling.
Sykes Enterprises Inc.˜s customer-support division is a third-party support system that has eight offices and 2,700 employees in the United States as well as three European offices.
But it all started in Sterling.